Ukrainian
Processing
Center

Vacancies

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Dispute Resolution Specialist, Poland

We are currently seeking Dispute Resolution Specialist to join our team in Poland. Our office is located in Warsaw, but you can work remotely from any other city in Poland. If you are interested in the card business industry, this is a great opportunity to work with the largest processing center in Ukraine and Eastern Europe.

Your responsibilities:

  • Initiating disputed transactions using web services such as Visa Resolve Online, Mastercom, and GNS Web payment systems, as well as CardSuite, AMS, and Authentic Desktop systems based on client bank applications.
  • Processing incoming supporting documentation through Visa Resolve Online, Mastercom payment systems, and sending it to banks.
  • Creating and organizing files for incoming and outgoing dispute transactions in CardSuite, AMS, and Authentic Desktop systems, and forwarding them to banks.
  • Offering advisory assistance on disputed transactions, communicating with clients to ensure application accuracy, adherence to deadlines, and compliance with rules.
  • Providing timely responses to client bank requests received through Outlook and JIRA channels, related to the initiation of disputed transactions and departmental work regulations.

Your skills:

  • Minimum 1 year of work experience in payment cards, specifically in the field of dispute resolution work.
  • Familiarity with the rules governing dispute handling, including Visa Product and Service Rules: Dispute Resolution (Visa International) and Chargeback Guide (MasterCard International).
  • Experience working with web services such as Visa Resolve Online and Mastercom.
  • Proficiency in PC applications at a user level, including MS Office (Word, Excel), and preferably database skills.
  • Fluency in Ukrainian – mandatory
  • English - Intermediate.
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Oracle Database Administrator, Poland

We are currently seeking Oracle Database Administrator to join our team in Poland. Our office is located in Warsaw, but you can work remotely from any other city in Poland. If you are interested in the card business industry, this is a great opportunity to work with the largest processing center in Ukraine and Eastern Europe.

Your responsibilities:

  • Administration of Oracle Database 19 (security settings, backup-restore, replication, configuration and performance, patching and updating).
  • Support and configuration of Oracle GoldenGate.
  • Participation in the development and optimization of the architecture of new and existing databases.
  • Work with developers on the implementation and support of the database.
  • Maintenance of technical documentation.

Your skills:

  • Strong experience of supporting Oracle 19 and other versions (Configure Security, Backup-Recovery, Replication, Tuning&Perfomance, interaction with Metalink).
  • Experience of writing PL/SQL procedures.
  • Experience with Linux, Windows (including writing scripts).
  • Good to have experience with MS Sql Server.
  • Understanding of payment systems operations.
  • Good to have experience with Quest Spotlight, TOAD, FOGLIGHT.
  • Good to have experience with Oracle ASM, Oracle GoldenGate.
  • Fluency in Ukrainian – mandatory
  • English - Intermediate.
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Processing System Application Administrator, Poland.

We are currently seeking Processing System Application Administrator to join our team in Poland. Our office is located in Warsaw, but you can work remotely from any other city in Poland. If you are interested in the card business industry, this is a great opportunity to work with the largest processing center in Ukraine and Eastern Europe.

Your responsibilities:

  • Setup new functionality, host connections, files flows.
  • Deployment of changes (included but not limited by releases/patches) on staging and/or production environment(s).
  • Monitoring of authorization system(s) and their work environment.
  • Problem/issue/incident analysis and resolving.
  • Service documentation management.
  • Communications with vendors/service providers/other employees.

Your skills:

  • Higher technical education.
  • Good knowledge payment card processing principles, ISO8583 protocols.
  • Advanced knowledge of Windows, Linux, tcp stack.
  • Base knowledge cryptography, Java, Oracle PL/SQL, principle of routing and firewall operation.
  • Experience working in processing center is appreciated.
  • Fluency in Ukrainian – mandatory
  • English - Intermediate.

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Address 9 Stepana Bandery Ave., bld 5A, p.o box 65, Kyiv, 04073, Ukraine

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