Ukrainian Processing Center (UPC), a leading processing center and technology partner for financial institutions in Europe, announces the successful implementation of the Fast Refund service at one of Bulgaria’s largest banks. The service enables instant refunds to customers for goods and services when needed. UPC has previously deployed this solution for banks in Albania and Bosnia and Herzegovina.

The Fast Refund solution significantly accelerates the process of returning funds to customers for cancelled transactions. Thanks to the new functionality, the bank’s clients will receive refunds much faster than through traditional processes (within 30 minutes after successful authorization), improving customer satisfaction and trust in the bank’s payment infrastructure, and reducing the number of inquiries regarding refund status.

UPC’s Fast Refund integrates into the bank’s existing card and processing ecosystem without requiring complex changes to backend systems. The solution supports modern requirements of international payment systems and meets high standards of security and reliability.

“We are seeing growing demand for e-commerce payment products in Europe, and the service we have implemented is one of the key components of this toolkit. The launch of Fast Refund in a Bulgarian bank is another step in expanding our innovative payment solutions in the international market,” commented Oleksandr Spirin, Director of E-commerce at UPC.

UPC continues to expand the geographic reach of its services and strengthen partnerships with banks in Central and Eastern Europe by offering innovative solutions to develop digital payments. In addition to Ukrainian clients, the company serves 12 foreign banks in 10