Clients of Ukrainian Processing Center (UPC) have gained additional assurances of service continuity and data security following the migration of the company’s services to data centers located in Austria. The migration was completed within the planned timeframe and with minimal service downtime. The required changes were implemented primarily on the UPC side and did not require any client configuration changes.

The services migrated to the new data centers include ATM and POS terminal acquiring, e-commerce, money transfers, card issuer authorization and transaction notifications, monitoring services, and other key processing solutions.

UPC now operates from modern European data centers that comply with all current information security standards. These facilities had already been hosting the IT infrastructure supporting UPC’s European business operations, as well as backup systems for Ukrainian clients.

Following the start of the full-scale invasion, UPC promptly established a backup environment in the EU to enable the complete transfer of services for Ukrainian clients in the event of an emergency. The reliability of this solution has been confirmed through annual testing conducted in cooperation with partner banks. Last year, UPC upgraded its communication channels to the Vienna data centers, providing the capacity and resilience required to ensure the stable operation of all migrated services.

Before the migration, an additional comprehensive test was successfully conducted with all clients. The testing demonstrated that UPC services for Ukrainian customers could operate from EU-based data centers without affecting service quality. As a result, the migration will not affect UPC’s compliance with its Service Level Agreements (SLAs) with client banks.

When selecting the type of overseas data center for the migration (physical or cloud-based), UPC considered several key factors, including:
•    Availability of a ready-to-use and thoroughly tested infrastructure;
•    Compatibility of UPC’s core services with physical data center environments;
•    Risks associated with contractual relationships with cloud service providers, including those outlined in Resolution No. 99 of the Board of the National Bank of Ukraine dated August 25, 2025, “On Approval of the Regulation Governing the Use of Cloud Computing Technologies”;
•    Other relevant operational and regulatory considerations.

“I would like to thank our team for successfully completing the complex project of migrating UPC services to EU data centers. As a result, our clients have gained an additional layer of protection, as potential security risks to their data have been significantly reduced. We will continue working to ensure that UPC services meet the highest standards of stability, availability, and transaction security,” said Yuriy Batkhin, COO of UPC.